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Hi, I have charged it up but there is no drink coming out of it? What’s the trick to get it going?
Hi Mel - Thanks for the msg - Happy to help out here.
Usually this kind of issue is due to the silicon diptube attached to the bottom of the pump not being pushed on all the way or there is a split in it letting air in - or the dip tube isnt installed at all. If only air is coming out of the pouring spout when the button is pressed (when pump is atached to the keg) then this is most certainly the issue.
If the dip tube is installed then there may be some kind of blockage. Take the pump off the keg and see if you can blow through the pouring spout. If you cant then check for any blockages and try to clear them.
Lastly - when you press the button, the pump shoudl blow air from a small hole in the bottom of the pump. If this is not happening them please reply to this message and we will look into it further.
Cheers - Andrew.
Hi there. Can you please tell me the difference between a mini keg and a growler. Thanks
Hi Marcel - Thanks for the message.
The Growlers are flagon shaped and have a handle on the side. Many people like these for fills at breweries or tap rooms as they are easy to carry, are double walled (vacuum sealed so keeps things cold all day) and look pretty great too. The mini keg is easy to carry as well but can be single walled which is smaller - or double walled. The mini keg is shorter so fits on shorter fridge shelves better and is overall better for sitting on a bench for cocktails etc - very stable.
The double wall insulated versions get no condensation on the outside which is great. The single wall ones you can add a cooler/carry sleeve to it to minimised condensation.
Give us a bell if you have any other questions. Cheers - Andrew.
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